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Handicare C800 - Lift Does Not Power Traverse Well Anywhere Along Track; Lift Motor Seems to be Running but Does Not Work in up or down Direction; Charger System Does Not Work; On;Off Buttons (And;Or Emergency Lowering Buttons) on Hand Control and Lift Do Not Work

Handicare C800
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6
C800/C1000 – Technical Manual
Rev: 30 May 2024
Is the blockage in a curved section? Check the curve for clearance. Curve walls
sometimes collapse in the bending process. Replace an improperly bent curve or try to
correct it using a track bending tool.
Is the blockage in a turntable? Check the vertical and/or horizontal alignment of turntable
and track. Brackets should be used to “force” permanent proper alignment.
Clean inside of track with alcohol.
Lift Does Not Power Traverse Well Anywhere Along Track
Open the lift and check the alignment of the traversing system. There should be little noise in
the gears and minimal sway in the motor bracket when the motor is running. Ensuring that the
motor is tightly fastened, and the gears are mounted securely, aligned with each other can
eliminate “Labored noise and excessive sway”.
Lift Motor Seems to be Running but Does Not Work in UP or DOWN Direction
The motor output shaft or worm wheel of the motor may have worn out. The acceleration
activated the overspeed governor, which is designed to prevent further use until the lift has been
repaired. (The overspeed governor is a universal, failsafe mechanical brake, which is triggered
by centrifugal force and functions independently of the lift’s pneumatic electro-mechanical
system.) The motor will need to be replaced.
Charger System does not Work
The C800/C1000 lift charger system has five components: a charger, charger Endstop, charger
plates, wiring harness and circuit board.
Check that power is coming into the charger: the indicator light on the charger should be
green when the lift is not parked in the charging station.
Check that the charging strips of the charging station (bent in a wave pattern with the
middle section tensed and clear) make contact with the stainless-steel contacts on the
trolley block.
Check the plugs along the wiring harness. The black wire from the charger should
correspond to the black wire from the harness.
Check the board by plugging the white plug into a replacement board.
On/Off Buttons (and/or Emergency Lowering Buttons) on Hand Control and Lift do not
Work
Simultaneous failure of the pneumatic and electrical systems, strongly indicate a circuit board
failure. Confirm this by hooking a replacement board. In the case of emergency lowering, if the
replacement board does not resolve the problem, the fault is in the “slack tape” lower limit
switch. (See “Lift Goes Down to End of Strap and Up Again with Up/Down Functions Reversed”)

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