HID Fargo DTC1250 - Page 68

Page 68 October 2013
© 2013 HID Global Corporation/ASSA ABLOY AB. All rights reserved.
DTC1250e/DTC1000Me/DTC4250e Card Printer User Guide, PLT-01668, 1.0
Error Message
Cause
Solution
# 44
Flipper Jam/ Home Error
A card has become jammed in the
printer’s flipper table.
The flipper failed to position properly
while aligning a card or flipping a card.
• Clear any cards in the flippertable
using the buttons to move the card
out. Resume printing.
• The flipper table should be level
when the printer is powered up. If
the flipper Table is at an angle,
open the card output door and
manually level it. Then cycle the
printer power to reset.
• Reset the printer and retry. If
problem persists call for technical
assistance.
# 45
No Flip Module installed
Request to print on 2
nd
side of card, but
no flipper is installed.
If a Flipper Module is present, ensure
that the Print Both Sides option in the
printer driver is set correctly.
Install a flipper module.
# 64
# 65
# 66
Reboot Required
Unspecified system error detected by
the printer firmware.
Reset the printer and try again.
If this problem persists, call for
technical assistance.
# 68
Card in Printer
A card is jammed in the print station or
card flipping area of the Printer.
Clear the jam and press the Pause
button.
# 70
Multiple Feed
Multiple cards were fed into the printer.
Verify the card thickness is set to the
thickness of your cards, then press the
Pause button.
Check for card slippage. If necessary,
run the printer cleaning routine
Verify the cleaning roller is properly
installed on the ribbon cartridge.
Verify the cards are not sticking
together.
# 81
Unable to Feed
The printer is unable to feed a card from
the input card hopper.
Check the following, then press the
Pause button to continue.
Verify the card thickness setting is set
to the thickness of your cards.
Verify the Cleaning roller is properly
installed on the Ribbon Cartridge.
Check for card slippage. If necessary,
run the Printer cleaning routine.
Verify that your cards are within the
perimeters accepted card size range.
Verify the cards are not sticking
together.
# 82 Mag Jam
A card is jammed magnetic station
Clear any cards in the magnetic station
using the buttons to move the card out.
Press the Pause button to continue.