Page 70 October 2013
© 2013 HID Global Corporation/ASSA ABLOY AB. All rights reserved.
DTC1250e/DTC1000Me/DTC4250e Card Printer User Guide, PLT-01668, 1.0
# 111
Head Loading
An unrecoverable error has occurred
during printing.
Reset the printer and try again. If this
problem persists, call for technical
# 112
Card Jam/Align error
A card is jammed in the print station or
card flipping area of the Printer.
Clear the jam. Press the Pause button
to continue.
# 128
# 170
Calibrate Ribbon
The print ribbon sensor is out of
calibration or has failed.
Calibrate the ribbon sensor.
Check for material blocking sensor and
try again.
# 131
Flipper Jam/Home Error
A card has become jammed in the
printer’s fipper table.
The flipper failed to position properly
while aligning a card or flipping a card.
Clear any cards in the flipper table,
using the buttons to move the card out.
Resume printing.
Reset the printer and retry. If problem
persists call for technical assistance.
# 136
Secure Guard Print
Disabled
Printing is disabled by SecureGuard
until a password is received.
Reset the printer and retry.
If the problem persists, call for
technical assistance.
# 139
Please Remove Ribbon
Ribbon needs to be removed. Reset the printer and retry.
If problem persists, call for technical
# 144
EEPROM Corrupt
EEPROM Read Error
EEPROM restored with factory default
values.
If changes were made in the
Advanced Setting tab in the printer
driver, click the Default button to reset
these numbers.
Reset the printer and try again. If this
problem persists, call for technical
#202
Encoder not installed
You are trying to send encoding data,
but the Printer is not configured with this
Encoder type.
iCLASS,Prox,Mifare,SmartCard
Ensure that no encoding data is being
sent with the print job and reprint the
card.
Install an encoding module.
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