Network Video Recorder User Manual   
215 
 
 Verify by Security Question 
Reset Password by Reserved Email 
Before You Start 
Ensure you have configured the reserved email when you are activating the device or editing the 
admin user account. (Refer to 18.6.3 Configure Reserved Email) 
 On the user login interface, click Forgot Password. 
 Select the password resetting type to Verify by Reserved Email. 
 Click OK. 
 Click Next if you accept the legal disclaimer. You can use a smartphone to scan the QR code 
to read the legal disclaimer. 
 
 Legal Disclaimer 
 Obtain the verification code. There are two ways to get the verification code.