HIKVISION DS-PHA20-W2P

5.10 Relay Operaon ................................................................................................................. 98
Appendix A. Trouble Shoong .................................................................................................. 99
A.1
Communicaon Fault .......................................................................................................... 99
A.1.1 IP Conict .................................................................................................................... 99
A.1.2 Web Page is Not Accessible ........................................................................................ 99
A.1.3 Hik-Connect is Oine ................................................................................................. 99
A.1.4 Network Camera Drops o Frequently ....................................................................... 99
A.1.5 Failed to Add Device on APP ....................................................................................... 99
A.1.6 Alarm Informaon is Not Reported to APP/4200/Alarm Center ............................... 100
A.2 Mutual Exclusion of Funcons ........................................................................................... 100
A.2.1 Unable to Enter Registraon Mode .......................................................................... 100
A.2.2 Unable to Enter RF Signal Query Mode .................................................................... 100
A.3 Zone Fault .......................................................................................................................... 100
A.3.1 Zone is Oine ........................................................................................................... 100
A.3.2 Zone Tamper-proof ................................................................................................... 101
A.3.3 Zone Triggered/Fault ................................................................................................ 101
A.4 Problems While Arming ..................................................................................................... 101
A.4.1 Failure in Arming (When the Arming Process is Not Started) ................................... 101
A.5
Operaonal Failure ............................................................................................................ 101
A.5.1 Failed to Enter the Test Mode ................................................................................... 101
A.5.2 The Alarm Clearing
Operaon on the Panel Does Not Produce the Alarm Clearing
Report ................................................................................................................................ 102
A.6 Mail Delivery Failure .......................................................................................................... 102
A.6.1 Failed to Send Test Mail ............................................................................................ 102
A.6.2 Failed to Send Mail during Use ................................................................................. 102
A.6.3 Failed to Send Mails to Gmail ................................................................................... 102
A.6.4 Failed to Send Mails to QQ or Foxmail ...................................................................... 103
A.6.5 Failed to Send Mails to Yahoo ................................................................................... 103
Hybrid Security Control Panel User Manual
vi