HIKVISION iDS-9664NXI-I8/16S - Why Is the Video Recorder Notifying the Network Is Unreachable When a Network Camera Is Being Added; Why Is the IP Address of Network Camera Being Changed Automatically; Why Is the Video Recorder Notifying IP Conflict

Reason
1. When the video recorder is using event recording, it only records video when event occurs.
Hence the video may not be connuous.
2. Excepon occurs, such as the device oine, HDD error, record excepon, network camera
oine, etc.
Soluon
1. Ensure the recording type is connuous recording.
2. Go to Maintenance → Log Info . Search the log le during the video me period. See if there
are unexpected events, such as HDD error, record
excepon, etc.
16.4.7 Why is the video recorder
nofying the network is unreachable when a
network camera is being added?
Reason
1. The IP address or port of network camera is incorrect.
2. The network between video recorder and camera is disconnected.
Soluon
1. Go to Camera → Camera → IP Camera . Click of the selected camera, and edit its IP address
and port. Ensure the video recorder and camera is using the same port.
2. Go to Maintenance → Network →
Detecon . Enter the IP address of network camera in
Desnaon Address, and click Test to see if the network is reachable.
16.4.8 Why is the IP address of network camera being changed
automacally?
Reason
When network camera and video recorder are using the same switch but in dierent subnets, the
video recorder will change the IP address of network camera to the same subnet as itself.
Soluon
When adding camera, click Custom Add to add camera.
16.4.9 Why is the video recorder
nofying IP conict?
Reason
The video recorder uses the same IP address as other devices.
Network Video Recorder User Manual
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