HIKVISION iDS-9664NXI-I8/16S - Why Is Image Getting Stuck When Playing Back by Single or Multi-Channel Cameras; Why Does My Video Recorder Make a Beeping Sound after Booting; Why Is There no Recorded Video after the Motion Detection Is Set

Soluon
Change the IP address of video recorder. Ensure it is not the same as other devices.
16.4.10 Why is image geng stuck when playing back by single or mul-channel
cameras?
Reason
HDD read/write excepon.
Soluon
Export the video, and play it with other devices. If it plays normally on other device, change your
HDD, and try again.
16.4.11 Why does my video recorder make a beeping sound
aer boong?
Reason
1. The front panel is not fastened (for the device which its front panel is removable).
2. HDD error, or do not have HDD.
Soluon
1. If it makes connuous beeps, and your device's front panel is removable, ensure the front panel
is fastened.
2. If it makes
non-connuous beeps (3 long, 2 short), take HDD error as an example, check if the
device has installed HDD. If not, you can go to System → Event → Normal Event → Excepon ,
and uncheck Event Hint
Conguraon to disable HDD error event hint.
Check if the HDD is inialized. If not, go to Storage > Storage Device to inialize the HDD.
Check if the HDD is broken. You can change it, and try again.
16.4.12 Why is there no recorded video
aer the moon detecon is set?
Reason
1. The recording schedule is incorrect.
2. The moon detecon event seng is incorrect.
3. HDD
excepon.
Network Video Recorder User Manual
190