Page 40 213960EN(1) - P290 Mattress Instructions for Use
Servicing of the Device
Complying with Safety Recommendations
Never modify this device without Hill-Rom's prior written consent.
Only facility-authorized personnel should perform maintenance.
Changes made by unauthorized personnel may result in damage to the equipment
and/or serious injury to staff or users.
Before maintenance or servicing:
• Ensure that the brakes are applied on the bed on which the device is installed.
• Lock out all electrical functions.
• Disconnect the device.
• Secure the mattress support platform and take whatever steps are necessary to
prevent any movement.
• Do not work on the device when it is occupied.
Refer to the Service Manual for assistance with the assembly, installation, use or
maintenance of the device. Contact your local Hill-Rom representative (see back of
manual) in the event of unforeseen events or behavior.
Performing Preventive Maintenance
A Service Manual and spare parts catalog are provided with the device. The wiring
diagrams, list of components, descriptions and calibration instructions can be
obtained upon request from Hill-Rom After-Sales.
The frequency of inspections must be adapted to the general condition of the product
and its use ; for example, if the device is used by heavy patients. It is the responsibility
of the facility to implement a preventive maintenance program for the device
according to its conditions of use.
The device and accessories should be inspected at least once a year to keep them in
good condition and working properly.
Every three years, it is preferable to ask Hill-Rom After-Sales Service or a Hill-Rom
approved supplier to inspect the device in order to keep it in safe and good working
order over time. Depending on the maintenance operations and observations, the
date of the next inspection must be recommended each time the device is serviced.
In order to benefit from optimal and rapid service when calling Hill-Rom, provide the
serial number of the device for which you are calling (See “Locating the Labels on the
Device” page 16).
The expected lifetime of the device in normal conditions of use, maintenance and
service is 5 years and 2 years for the cover.
Please refer to the service manual for more information on lifetime of wear parts and
accessories.