MasterLink
Error Codes
Issue/Error Log
Troubleshooting Recom-
mendations
164 Watchdog reset A, B
1. In case of exceptions like
noise or spurious inter-
ruptions, watchdog resets
the device.
2. All LEDs will blink twice at
the time of reboot.
12, 195 Radio Power On Failure A, B
Radio start up failed, not respond-
ing to AT commands from MCU.
1. Power cycle the device.
2. In case of multiple occur-
rences, replace the hard-
ware.
12, 193 Radio communication failure A, B
Radio start up failed.
1. Check power supply.
2. Allow supercap to charge
at least 1 hour and then try
rebooting the device.
3. In case of multiple occur-
rence, replace the hard-
ware.
- Radio registration failed C, D
Radio start up failed or radio not
responding or network signal
issue or SIM issue.
Check power supply, change SIM,
check antenna connections,
check if network is available
using other CloudLink or cellular
device.
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