134 MS-5UD & MS-10UD Series Manual — P/N 52626:C2  1/24/2012
Local/Remote Site Upload/Download Transferring a Program
While the control panel is communicating with the remote Service Terminal, one of the DACT’s 
red phone line active LEDs and the green Kissoff LED will remain on steady.  
In order to download the panel (whether initiated at the jobsite or remotely), the following must be 
true:
 The control panel must be in the Normal Mode of operation.  Downloading is not possible if 
the panel is in any other mode
 There cannot be any active communications ongoing with a Central Station receiver
 All active events must be successfully 'kissed-off' by the Central Station(s).  The 
communicator must be in a standby state with no new information waiting to be transmitted 
to a Central Station
6.2.1  Security Features
Upload and download with the control panel have been carefully designed to include key security 
features to ensure proper functionality.  Any time a transfer is initiated, the control panel and the 
Service Terminal will communicate and transfer data before contacting a Central Station.  When 
the data transfers are completed and the control panel disconnects from the Service Terminal, the 
control panel will call the Central Station and report one of the following conditions:
• Upload/download request received
• Upload and/or download request successful
• Upload/download failed
The key features are listed and explained in the following sections.
Secret Code Verification
A secret code is stored in the control panel by a Service Terminal to prevent unauthorized access.  
The secret code is created at the Service Terminal by the master user and cannot be viewed or 
changed by anyone other than a master user.  Viewing of the secret code is prohibited at the control 
panel.  Prior to allowing an upload or download of data, the control panel will verify the secret code 
transmitted by the Service Terminal.
Time-out at Control Panel
Upon answering an incoming (modem) call on the primary Central Station phone line, the control 
panel will listen for a modem connection signal.  If this signal is not received within 50 seconds, the 
control panel will disconnect the call.  Upon successful connection (secret code verified), if no 
communication occurs within 30 minutes, the panel will disconnect the call.  Upon time-out, trans-
fer activity will be reported to the Central Station (if enabled) and the connection will be termi-
nated.
Error Checking
As each block of data is received by the control panel, it is checked for accuracy.  If an error is 
detected, the block is retransmitted until correct, up to a maximum of four times.  If the Secret Code 
is not verified and four errors occur, the call is disconnected and the report that the upload/down-
load was not successful is called to the Central Station(s).
Central Station Data Protection
The primary and secondary Central Station phone numbers, communications format, account code, 
test time and programmable event codes are vital Central Station information.  These blocks of data 
are protected from partial programming due to faulty phone connections, line noise and other 
errors.  This prevents the panel from being confused due to a wrong phone number, account code, 
test time and most critical formatting errors.