2 https://extranet.honeywell.com
defend or settle such claims and shall indemnify and hold Customer harmless for any
costs or damages including reasonable attorneys’ fees which Customer may be
required to pay as a result of the defective Product or the negligence of Honeywell
S.r.l. Italy, its agents, or its employees.
Customer shall hold harmless and indemnify Honeywell S.r.l. Italy from and against
all claims, demands, losses and liability arising out of damage to property or injury to
persons occasioned by or in connection with the acts or omissions of Customer and its
agents and employees, and from and against all claims, demands, losses and liability
for costs of fees, including reasonable attorneys’ fees, in connection therewith.
Compliance
For any additional information regarding the compliance of this product to any EU-
specific requirements, please send an e-mail to temaline.orders@honeywell.com.
Unpacking
Caution: If any damage to the shipment is noticed before unpacking, a claim must be
filed with the commercial carrier.
All containers should be opened and unpacked carefully in order to prevent damage to
the contents.
Follow these steps to unpack equipment in preparation for installation:
Open the container and remove the unit(s) and all packing material. Retain the
container and all the packing materials. They may be used again for reshipment of the
equipment, if needed.
Inspect the contents to see if anything is missing. If you notice any missing items,
send an e-mail to temaline.orders@honeywell.com.
Visually check the contents. If you see any damage, do the following:
If shipping has caused damage to the unit, file a claim with the commercial carrier.
If any other defect is apparent, call for a return authorization.
Shipping instructions
To ship equipment back to Temaline, contact the customer service department at
temaline.orders@honeywell.com before returning the equipment. When you call, please
have available:
A description of the problem or the reason you are returning the equipment.
Your original purchase order number, invoice number and if the unit is still under
warranty.
A new purchase order number if the unit is not under warranty.
From the customer service department, obtain the Return
MerchandiseAuthorization (RMA).
Show the RMA number on all packages shipped. Packages which are not marked with
an RMA number will be refused at the factory and returned to you COD.
Carefully pack the equipment for shipment. Use the original packing material
whenever possible
Limited warranty
All warranty work shall be handled through Customer who shall notify Temaline and
apply for a Return Merchandise Authorization (RMA) number prior to returning any
To Next Page
Loading...
