Properly configured WINS servers are essential for the proper
operation of the PSA. If the PSA cannot reach the WINS servers,
users on other subnets (on the other side of a router) will not be able
to see the PSA in Network Neighborhood.
● If the DNS servers, WINS servers, or Domain Controller are not on
the same subnet as the PSA, ensure that the TCP/IP configurations,
as entered on the TCP/IP and DNS page (in the web interface under
Networking), are configured correctly and that the network
infrastructure, such as the default gateway, is configured and is
operational.
Cannot communicate with any DNS servers (216)
Level: Critical Error
Category: Networking
Description: The DNS servers specified on the Microsoft Network Settings page (in the
web interface under Networking) experienced one of the following conditions:
● network problems (cable malfunction, hub, or router problems)
● not on the network
● the IP address or host name specified is not a domain controller
● power is disconnected or interrupted
Action:
● Retype the DNS servers' address in the xxx.xxx.xxx.xxx format on Microsoft
Network Settings page and try again.
Properly configured DNS servers are essential for the proper operation of the PSA.
If the PSA cannot reach the DNS servers, users on other subnets (on the other side
of a router) will not be able to see the PSA in Network Neighborhood.
● If the DNS servers, WINS server, or Domain Controller is not on the same subnet
as the PSA, ensure that the TCP/IP configurations, as entered on the TCP/IP and
DNS page (in the web interface under Networking), are configured correctly and
that the network infrastructure, such as the default gateway, is configured and is
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