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HP Print Server Appliance Documentation

for Firmware Version 2.5.x

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General Information1
Initial Set up1
Troubleshooting1
Product Introduction3
Product Overview3
The HP Print Server PSA 42503
Operation and Management4
Product Description4
Compatibility with HP Print Servers5
Compatibility with Other (Non-HP) Print Servers5
Following Are some Main Features of the PSA5
Product Updates5
Model Number7
Product Specifications7
The HP Print Server Appliance 42507
Language Options and Power Cord Requirements8
System Requirements8
Supported Clients9
Supported Printers9
Supported Web Browsers9
What Ships in the Box9
Physical Specifications10
Security Features10
Electrical Specifications11
Environmental Specifications11
Safety Certifications11
Accessing the Web Interface12
Web Interface for the PSA12
Menu13
Overview Page13
Print Services13
Changing the Date and Time15
Contents of the Box17
Getting Started17
Steps for Installation and Configuration17
Installing Printers on Clients19
Installing Printers on Microsoft Clients19
Bypassing Point and Print20
Configuring Print Queues for BSD-Like Systems21
Configuring Printing for UNIX Clients21
Configuring Print Queues Using SAM22
Printing a Test File22
Front Panel24
Leds24
The Front Panel on the HP Print Server Appliance 425024
Enter and Cancel Buttons25
Front Panel Display25
Power Button - Starting up and Shutting down the PSA25
Direction Buttons26
Making Entries26
Messages on the Front Panel26
Numeric Keypad26
Configuring the IP Address27
Configuring the IP Address Using the Front Panel27
Starting Front Panel Operation27
Configuring the Link Speed and Duplex Mode Using the Front Panel28
Setting or Changing the Front Panel Password29
Desktop/Rack Shelf/Under-Printer Installation31
Hardware Installation31
Rackmount Installation31
Cable Connections32
TCP/IP and DNS Settings34
Configuring the PSA Using the Web Interface36
Microsoft Network Settings Page37
Microsoft Windows Domain Authentication Features40
Adding the PSA to a Domain41
Enabling and Disabling Microsoft Domain Security41
Administrator Accounts for the PSA42
Granting Printer Access or Authority to Users and Groups42
LPD Printing43
Configuring LPD Printing45
Registering for Traps46
SNMP and the PSA46
SNMP Settings46
SNMP Traps46
Trap Format48
Trap Testing48
Snmpv349
Initial Account Creation through the Psa's Web Interface50
Initial Account Creation Using Passwords50
Removing the Snmpv3 Account51
Print Shares Option52
Adding a Print Share to the PSA54
Adding a Printer to the PSA, or Using the Add Print Share Wizard55
Viewing and Managing Print Jobs60
Print Share Properties61
Printer Driver Page63
Print Share Security Page64
Printer Driver Management66
Adding New Drivers to the PSA, or Using the Add Driver Wizard69
Adding a New Printer Driver70
Driver Name Mismatch74
Security Warning When Adding New Drivers74
Configuring the Administrator Account76
Adding a Local Administrator Account77
Local Administrator Accounts77
Changing the Password for an Existing Local Administrator Account79
Deleting a Local Administrator Account79
Adding a Domain Administrator Account80
Domain Administrator Accounts80
Basic Authentication82
Single Sign-On82
Configuring Internet Explorer83
SSL Certificate Page84
SSL Certificates84
Viewing the SSL Certificate86
Requesting a New Certificate87
Creating a Self-Signed Certificate88
Requesting a Signed Certificate from a Certificate Authority89
Installing a Certificate from a Certificate Authority91
Backing up Network Settings and Printer Information93
Backing Up, Restoring, Reseting, Rebooting, and Upgrading the PSA93
Resetting the PSA to Factory Defaults94
Restoring Network Settings and Printer Information94
Restarting the PSA95
Upgrading the Firmware on the PSA95
General Information on the System Summary Page97
Viewing and Printing the System Summary Page from the Web Interface97
TCP/IP Network Configuration Information98
Microsoft Network Configuration Information99
SNMP Configuration Information99
Administrators100
SNMP Traps Information100
SSL Configuration Information100
LPD Configuration Information101
Print Shares Information101
Installed Printer Drivers Information102
Diagnostic103
Viewing and Printing the Diagnostic Report from the Web Interface103
DNS/WINS Servers104
System104
Domain Controllers105
Network Statistics106
Printer Status106
Event Log Page108
Buttons on the Event Log Page109
Fields on the Event Log Page110
Event Log Filters111
Completed Non-Standard Startup- Followed Abrupt Shutdown113
Completed Standard Startup113
Initiated Standard Shutdown113
Running on UPS Battery Due to Power Failure114
Shutdown Initiated Due to Low UPS Battery114
Shutdown Initiated. UPS Battery Run Time Expired114
Critically High Disk Utilization-At 90-100% of Capacity115
High Disk Utilization-Disk Utilization Is at 80-90% of Capacity115
Shutdown Cancelled. Normal Power Restored115
DHCP Provided Domain Name Discarded- Value Is too Long or Invalid116
DHCP Provided Hostname Discarded-Value Is too Long or Invalid116
Cannot Communicate with any Domain Controllers117
Cannot Communicate with Domain Controller117
Authentication Failed -User Authentication was Unsuccessful118
Cannot Communicate with WINS Server119
Permission Denied - User Not Allowed to Connect to Printer119
Failed WINS Name Resolution120
Cannot Communicate with DNS Server121
Permission Denied- Not Allowed to Delete, Pause, or Resume Print Job121
Cannot Communicate with any WINS Servers122
Cannot Communicate with any DNS Servers123
Authentication Failed124
Authorization Failed - Local Account124
Authorization Failed - Domain Account125
Rejected Client Connection Due to Resource Limits125
Cannot Communicate with the Printer126
Failed DNS Name Resolution126
Cannot Route Print Job to Printer- Network Path Not Found127
Permission Denied- Host Not Allowed Print Access to Printer127
Cannot Connect to Printer- Connection Refused by the Printer128
Detected Printer Problem128
Added Printer129
Changed IP Address129
Deleted Printer129
Changed Printer IP Address130
Deleted Printer Driver130
Upgraded Firmware130
Added Administrator Account131
Backed up Settings131
Failed to Restore Settings from Backup File131
Changed Windows Domain or Workgroup Name132
Changed WINS Server Address132
Deleted Administrator Account132
Enabled NT Domain Authentication132
Added Account in NT Domain133
Disabled NT Domain Authentication133
Enabled LPD Printing for All Hosts133
Disabled LPD Printing for All Hosts134
Enabled LPD Printing for Specified Hosts134
Failed to Create NT Domain Machine Account134
Set NT User Capabilities134
Changed PSA Name135
Failed to Join NT Domain135
Changed DNS Server Address136
Changed SSL Encryption Level136
Changed Time136
Removed Administrator Access from Domain Accounts136
Generated Certificate Request to Send to Certificate Signing Authority137
Installed Certificate from a Certificate Signing Authority137
Installed Self-Signed Certificate137
Disabled SNMP V1/V2138
Enabled SNMP V1/V2138
Failed to Install Certificate from a Certificate Signing Authority138
Added Destination to SNMP Trap Notification List139
Disabled SNMP V3139
Enabled SNMP V3139
Removed Destination from SNMP Trap Notification List139
Added WINS Server140
Deleted WINS Server140
Disabled Redirection to HTTPS140
Enabled Redirection to HTTPS140
Added DNS Server141
Deleted DNS Server141
Failed to Backup Settings141
Failed to Upgrade Firmware141
Created NT Domain Account142
Installed Printer Driver142
Joined NT Domain142
Initialized Printer Driver143
Printer Driver Installation Failed143
Printer Driver Initialization Failed144
Table of Contents146
Add Printer Wizard and Add Driver Wizard146
System Messages146
Print Shares Page153
Driver Management Page155
Under Networking155
- Date / Time Page156
- Microsoft Network Settings Page157
- TCP/IP and DNS Settings Page157
- LPD Printing Page159
- SNMP Settings Page159
- Administrators Page160
- Backup, Restore, Upgrade, and Restart Pages161
- SSL Certificate Page161
- Event Log Page164
  - Hardware Problems165
  - Troubleshooting the HP Print Server Appliance165
Links to Related Pages165
- Diagnostics165
- Event Log Messages165
- Frequently Asked Questions177

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