Chapter 2 Service
Returning the Instrument to Hewlett-Packard for Service
2-4 Assembly-Level Service Guide
2
To Pack in the Original Packaging Materials
Whenever possible, repack the instrument in its original packaging for
shipment. In any correspondence, refer to the instrument by the model
number and complete serial number.
1 Disconnect the power cord, probes, cables, or other accessories
attached to the instrument.
2 Make sure the folded corrugated spacer (which normally contains
the manuals) is in the box to ensure proper fitting.
3 Make sure one of the polystyrene block is in its proper position in
the box.
4 Place the instrument, front panel end first, on the polystyrene
block.
5 Place the other polystyrene block on top of the rear end of the
instrument to secure it.
6 Do not return the manuals with the instrument. Return an
accessory only when it is a part of the failure symptoms.
7 Seal the shipping container securely.
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