Cannot automatically launch Internet programs.
Cause Solution
You must log on to your ISP before some programs will start. Log on to your ISP and launch the desired program.
Internet takes too long to download Web sites.
Cause Solution
Modem is not set up properly. Verify that the modem is connected and communicating
properly.
1. Select Start > Control Panel.
2. Click on Hardware and Sound.
3. Click on Device Manager.
4. Double-click Modems.
5. Select the modem.
6. On the General tab, click Diagnostics.
7. Click Query Modem. A “Success” response indicates
the modem is connected and working properly.
Solving internet access problems 129
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