Solving memory problems ................................................................................................................ 125
Solving processor problems ............................................................................................................. 127
Solving USB flash drive problems .................................................................................................... 127
Solving internet access problems ..................................................................................................... 128
Solving software problems ............................................................................................................... 130
Appendix H Serial and parallel ATA drive guidelines and features .......................................................... 131
SATA hard drives ............................................................................................................................. 131
SATA hard drive cables .................................................................................................................... 132
SATA data cable .............................................................................................................. 132
SATA power cable ........................................................................................................... 132
ATA SMART drives .......................................................................................................................... 133
Hard drive capacities ........................................................................................................................ 133
Appendix I Routine care, and disassembly preparation ............................................................................ 134
Electrostatic discharge information .................................................................................................. 134
Generating static .............................................................................................................. 134
Preventing electrostatic damage to equipment ................................................................ 135
Personal grounding methods and equipment .................................................................. 135
Grounding the work area ................................................................................................. 136
Recommended materials and equipment ........................................................................ 136
Tools needed .................................................................................................................................... 137
Computer operating guidelines and routine care ............................................................................. 137
Touch screen maintenance .............................................................................................................. 137
Service considerations ..................................................................................................................... 137
Power Supply Fan ........................................................................................................... 137
Tools and Software Requirements .................................................................................. 138
Screws ............................................................................................................................. 138
Cables and connectors .................................................................................................... 138
Hard Drives ...................................................................................................................... 138
Lithium Coin Cell Battery ................................................................................................. 139
Appendix J Power cord set requirements ................................................................................................... 140
General requirements ....................................................................................................................... 140
Japanese power cord requirements ................................................................................................. 140
Country-specific requirements .......................................................................................................... 141
Appendix K Specifications ............................................................................................................................ 142
Index ................................................................................................................................................................. 144
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