A–4 www.hp.com Troubleshooting Guide
POST Error Messages
201-Memory Error RAM failure. 1. Run Computer Setup or Windows
utilities.
2. Ensure memory and continuity
modules are installed correctly.
3. Verify proper memory module type.
4. Remove and replace the memory
module(s) one at a time to isolate the
faulty module.
5. Replace faulty memory module(s).
6. If the error persists after replacing
memory modules, replace the system
board.
202-Memory Type
Mismatch
Memory modules do not
match each other.
Replace memory modules with matched
sets.
207-ECC Corrected
Single Bit Errors in
Memory Module
Socket(s) y, y, …
Single Bit ECC error. 1. Verify proper memory module type.
2. Try another memory socket.
3. Replace memory module if problem
persists.
212-Failed Processor Processor has failed to
initialize.
1. Reseat the processor in its socket.
2. If the processor does not respond,
replace it.
213-Incompatible
Memory Module in
Memory Socket(s) X,
X, ...
A memory module
in memory socket
identified in the error
message is missing
critical SPD information,
or is incompatible with
the chipset.
1. Verify proper memory module type.
2. Try another memory socket.
3. Replace DIMM with a module
conforming to the SPD standard.
214-Memory Device
Failure. Error code:
XX, Memory Module
Socket(s): XX
A specific error has
occurred in a memory
device installed in the
identified socket.
1. Verify proper memory module type.
2. Try another memory socket.
3. Replace memory module if problem
persists.
Numeric Codes and Text Messages (Continued)
Code/Message Probable Cause Recommended Action
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