C–2 www.hp.com Troubleshooting Guide
Drive Protection System (DPS)
Accessing DPS Through Diagnostics for Windows
To access DPS through Diagnostics for Windows, perform the
following steps:
1. Turn on the computer and select My Computer > Control
Panel > Diagnostics for Windows.
A choice of five possible headings appears in the Diagnostics
screen: Overview, Test, Status, Log, and Error.
2. Select Test > Type of Test.
A choice of three tests appear: Quick Test, Complete Test, and
Custom Test.
3. Select Custom Test.
A choice of two test modes is offered: Interactive Mode and
Unattended Mode.
4. Select Interactive Test > Storage > Hard Drives.
5. Select the specific drives to be tested > Drive Protection System
Test > Begin Testing.
When the test has been completed, one of three messages will be
displayed for each of the drives tested:
■ Test Succeeded. Completion Code 0.
■ Test Aborted. Completion Code 1 or 2.
■ Test Failed. Drive Replacement Recommended. Completion
Code 3 through 14.
If the test failed, the completion code should be recorded and reported
to your service provider for help in diagnosing the computer problem.
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