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HP LaserJet P3010 Series User Manual

HP LaserJet P3010 Series
342 pages
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For more information on the HP LaserJet P3010 | P3015 visit us at www.PrinterSupplies.com or call 800-551-1943
HP LaserJet P3010 Series Printers
Service Manual
Additional product information:
www.hp.com/support/ljp3010series

Table of Contents

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HP LaserJet P3010 Series Specifications

General IconGeneral
Print technologyLaser
Print speed (black, normal quality, A4)40 ppm
Print resolution (black)1200 x 1200 DPI
Processor speed540 MHz
Paper handling input, standard500-sheet input tray, 100-sheet multipurpose tray
Paper handling output, standard250-sheet output bin
Multi-Purpose tray capacity100 sheets
Standard printer languagesHP PCL 6, HP PCL 5e, HP Postscript Level 3 emulation
Dimensions (WxDxH)448 x 412 x 316 mm
Weight15.9 kg
Monthly duty cycle100000 pages per month
Connectivity, standardHi-Speed USB 2.0, 1 EIO slot
Warm-up time8 seconds
Time to first page (black, normal)7.5 s
Maximum input capacity1600 sheets
Duplex printingYes
Supported Operating SystemsWindows, Linux, Mac OS X

Summary

Theory of Operation

Basic operation

Explains fundamental operations and major printer systems.

Sequence of operation

Describes the operational sequences controlled by the DC controller.

Formatter-control system

Details the formatter's role in controlling sleep mode, data processing, and communication.

Engine-control system

Coordinates product functions and drives key systems like laser/scanner and media feed.

Fuser-control circuit

Monitors and controls fuser temperature using heater, thermistors, and thermoswitch.

Image-formation system

Covers the electrophotographic process and its components.

Pickup, feed, and delivery system

Describes how the system handles paper pickup, feed, and delivery.

Removal and Replacement

Removal and replacement strategy

Outlines the general approach and strategy for FRU replacement.

General cautions during removal and replacement

Provides important safety and handling precautions before servicing the product.

Required tools

Lists essential tools needed for removal and replacement procedures.

Service approach

Outlines the general approach to product repair and troubleshooting.

Parts removal order

Provides a table showing the sequence for removing various product components.

Print cartridge, cassettes, and sub cover

Procedures for removing the print cartridge, cassettes, and sub cover.

Fuser

Procedure for removing the fuser, with specific notes for duplex models.

Laser/scanner

Procedure for removing the laser/scanner assembly, noting ESD sensitivity.

Engine control unit (ECU)

Procedure for removing the ECU, noting ESD sensitivity and connector disconnections.

High-voltage power supply (HVPS)

Comprehensive procedure for removing the HVPS, involving multiple screws and component disconnections.

Solve Problems

Solve problems checklist

A checklist of basic questions to help define and diagnose problems quickly.

Troubleshooting process

Guides users through determining the source of a product malfunction from control panel messages.

Tools for troubleshooting

Lists diagnostic tools and methods for identifying and solving product problems.

Clear jams

Provides steps and guidance for clearing various types of paper jams.

Solve paper-handling problems

Addresses issues related to paper handling, such as multiple sheets or incorrect size loading.

Solve image-quality problems

Provides examples and solutions for common print quality issues.

Solve performance problems

Addresses issues related to slow printing or pages not printing at all.

Solve connectivity problems

Guides for troubleshooting direct-connect and network connectivity issues.

Service mode functions

Explains access to the PIN-protected SERVICE menu for advanced functions.

Product updates

Information on upgrading product firmware using remote firmware update (RFU).

Parts and Diagrams

Order parts by authorized service providers

Information on ordering parts through authorized providers, websites, and software.

Assembly locations

Identifies the locations of major subassemblies and component parts.

Covers

Illustrates various covers for duplex and simplex types, with reference numbers.

Internal assemblies (1 of 6)

Diagram showing internal assemblies and component parts, with reference numbers.

Alphabetical parts list

An alphabetical list of all product parts with their part numbers and associated table/page references.

Numerical parts list

A numerical list of all product parts with their descriptions and table/page references.

Service and Support

Hewlett-Packard limited warranty statement

Details HP's limited warranty for hardware and accessories, including exclusions and legal disclaimers.

HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement

Warranty terms for LaserJet print cartridges, covering defects and exclusions.

End User License Agreement

The legal agreement governing the use of the software product, detailing rights and restrictions.

Customer self-repair warranty service

Explains the Customer Self Repair (CSR) program and how parts are shipped and returned.

Customer support

Provides contact information for telephone and Internet support, software downloads, and service agreements.

Repack the product

Instructions for packing the product for repair, emphasizing safe handling of electronic parts and print cartridges.

Service information form

A form to be completed for service requests, gathering information about the equipment and the issue.

Specifications

Physical specifications

Details product dimensions and weights for different models.

Electrical specifications

Covers power requirements, consumption, and warnings about voltage conversion.

Acoustic specifications

Provides sound power and pressure levels according to ISO 9296.

Environmental specifications

Specifies recommended and allowed environmental conditions (temperature, humidity).

Regulatory Information

FCC regulations

Details FCC compliance for Class B devices, potential interference, and corrective measures.

Environmental product stewardship program

HP's commitment to environmental responsibility in product lifecycle.

Declaration of conformity

Product conformity with safety, EMC, and FCC regulations.

Safety statements

Includes laser safety statements and Canadian DOC regulations.

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