Computer seems to be locked up ......................................................................................................................................................................56
Solving audio problems..........................................................................................................................................................................................................57
Sound cuts in and out...................................................................................................................................................................................................57
Sound does not come out of the speaker or headphones ...............................................................................................................57
Computer appears to be locked up while recording audio...............................................................................................................57
Line-in jack is not functioning properly ............................................................................................................................................................57
Solving printer problems......................................................................................................................................................................................................58
Printer will not print........................................................................................................................................................................................................58
Printer will not turn on..................................................................................................................................................................................................58
Printer prints garbled information......................................................................................................................................................................58
Solving keyboard and mouse problems....................................................................................................................................................................59
Keyboard commands and typing are not recognized by the computer.................................................................................59
Mouse does not respond to movement or is too slow.........................................................................................................................59
Solving hardware installation problems....................................................................................................................................................................59
A new device is not recognized as part of the system........................................................................................................................60
Computer will not start...............................................................................................................................................................................................60
Solving network problems...................................................................................................................................................................................................60
Network driver does not detect network controller...............................................................................................................................61
Network status link light never blinks................................................................................................................................................................ 61
Diagnostics reports a failure...................................................................................................................................................................................61
Diagnostics passes, but the computer does not communicate with the network......................................................... 62
Network controller stopped working when an expansion board was added to the computer.............................. 62
Network controller stops working without apparent cause............................................................................................................ 62
Cannot connect to network server when attempting remote system installation......................................................... 62
System setup utility reports unprogrammed EEPROM ...................................................................................................................... 62
Solving memory problems..................................................................................................................................................................................................63
System will not boot or does not function properly after installing additional memory modules.......................63
Out of memory error ....................................................................................................................................................................................................63
Memory count during POST is wrong..............................................................................................................................................................63
Insufficient memory error during operation...............................................................................................................................................63
Solving USB flash drive problems .................................................................................................................................................................................64
USB flash drive is not seen as a drive letter in Windows...................................................................................................................64
USB flash drive not found (identified) ..............................................................................................................................................................64
System will not boot from USB flash drive...................................................................................................................................................64
The computer boots to DOS after making a bootable flash drive..............................................................................................64
Solving internet access problems ................................................................................................................................................................................65
Unable to connect to the internet.......................................................................................................................................................................65
Cannot automatically launch internet programs....................................................................................................................................65
Solving software problems.................................................................................................................................................................................................65
Computer will not start up and the HP logo does not appear........................................................................................................66
“Illegal Operation has Occurred” error message is displayed......................................................................................................66
6 Computer Setup (F10) Utility.....................................................................................................................................................................................................67
Using Computer Setup (F10) Utilities ............................................................................................................................................................................67
Computer Setup Main............................................................................................................................................................................................................68
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