Computer Setup Security.....................................................................................................................................................................................................72
Computer Setup Advanced ................................................................................................................................................................................................78
7 POST error messages..................................................................................................................................................................................................................88
POST numeric codes and text messages ...............................................................................................................................................................88
Interpreting POST diagnostic front panel lights and audible codes.....................................................................................................95
8 Password security and resetting CMOS........................................................................................................................................................................98
Changing a setup or power-on password................................................................................................................................................................98
Deleting a setup or power-on password...................................................................................................................................................................99
9 Backing up, restoring, and recovering............................................................................................................................................................................100
Backing up information and creating recovery media.................................................................................................................................100
Using Windows tools for backing up...............................................................................................................................................................100
Using the HP Cloud Recovery Download Tool to create recovery media (select products only).......................100
Restoring and recovering your system.....................................................................................................................................................................101
Creating a system restore .....................................................................................................................................................................................101
Restoring and recovery methods......................................................................................................................................................................101
Recovering using HP Recovery media...........................................................................................................................................................101
Changing the computer boot order ................................................................................................................................................................ 102
Using HP Sure Recover (select products only)........................................................................................................................................102
10 Statement of memory volatility.........................................................................................................................................................................................103
Current BIOS steps ................................................................................................................................................................................................................103
Nonvolatile memory usage ..............................................................................................................................................................................................105
Questions and answers......................................................................................................................................................................................................106
Using HP Sure Start (select products only)...........................................................................................................................................................108
11 Using HP PC Hardware Diagnostics...............................................................................................................................................................................109
Using HP PC Hardware Diagnostics Windows (select products only)..............................................................................................109
Using an HP PC Hardware Diagnostics Windows hardware failure ID code.....................................................................109
Accessing HP PC Hardware Diagnostics Windows............................................................................................................................109
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant...............................................109
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)...........110
Downloading HP PC Hardware Diagnostics Windows.......................................................................................................................110
Downloading the latest HP PC Hardware Diagnostics Windows version from HP............................................110
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store......................................110
Downloading HP Hardware Diagnostics Windows by product name or number (select products
only) ...............................................................................................................................................................................................................................111
Installing HP PC Hardware Diagnostics Windows.................................................................................................................................. 111
Using HP PC Hardware Diagnostics UEFI ................................................................................................................................................................ 111
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code..................................................................................111
Starting HP PC Hardware Diagnostics UEFI...............................................................................................................................................111
Starting HP PC Hardware Diagnostics UEFI through HP Hotkey Support software (select products
only).......................................................................................................................................................................................................................................... 112
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive.................................................................................. 112
Downloading the latest HP PC Hardware Diagnostics UEFI version............................................................................113
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