Table 7-1 POST numeric codes and text messages
Control panel message Description Recommended action
002-Option ROM Checksum Error System ROM or expansion board option
ROM checksum.
1. Verify the correct ROM.
2. Flash the ROM if needed.
3. If an expansion board was recently
added, remove it to see if the
problem remains.
4. Clear CMOS.
5. If the message disappears, there
might be a problem with the
expansion card.
6. Replace the system board.
003-System Board Failure DMA or timers. 1. Clear CMOS.
2. Replace the system board.
005-Real-Time Clock Power Loss Invalid time or date in configuration
memory. RTC (real-time clock) battery
might need to be replaced.
Reset the date and time under Control
Panel (Computer Setup can also be
used). If the problem persists, replace
the RTC battery. See Removal and
replacement procedures on page 22
for instructions about installing a new
battery.
008–Microcode Patch Error Processor is not supported by the BIOS. 1. Upgrade BIOS to proper version.
2. Change the processor.
009–PMM Allocation Error during MEBx
Download
Memory error during POST execution
of the Management Engine (ME) BIOS
Extensions option ROM.
1. Reboot the computer.
2. Unplug the power cord, reseat the
memory modules, and reboot the
computer.
3. If the memory configuration was
recently changed, unplug the power
cord, restore the original memory
configuration, and reboot the
computer.
4. If the error persists, replace the
system board.
00A-Product Information Not Valid The product information programmed
into the system board is missing or
invalid.
Use Computer Setup (F10) Utility on page
67 to update this information.
POST numeric codes and text messages 89
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