Introduction 10
375445-xx6 (September 2007)
The sixth edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-xx6, included
the following additions and updates:
• Added new information about preventing electrostatic discharge (on page 15).
• Added new DIMM handling guidelines (on page 19).
• Added new procedures for troubleshooting drive problems (hard drives and solid state drives) (on
page 43).
• Added information on new software tools and solutions:
o HP Insight Control Environment Suites
o HP Smart Update Manager (on page 79)
• Improved firmware maintenance (on page 80):
o Added new technology
o Expanded existing information
o Added new firmware update procedures for unsupported processor stepping
375445-xx5 (June 2006)
The fifth edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-xx5, included the
following additions:
• Added three new c-Class server blade flowcharts:
o c-Class server blade power-on problems flowchart (on page 29)
o c-Class server blade POST problems flowchart (on page 32)
o c-Class server blade fault indications flowchart (on page 36)
• Added new processor error codes:
o Windows® Event Log processor error codes (on page 169)
o Insight Diagnostics processor error codes (on page 169)
375445-xx4 (May 2006)
The fourth edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-xx4, included
the following additions:
• Hot-plug SAS and SATA hard drive LED combinations (on page 20)
• Operating system issues with Intel® dual-core processors (Hyper-Threading enabled) (on page 61)
• Tape drive problems (on page 51)
• New error messages in ADU error messages (on page 91) and POST error messages and beep
codes (on page 115)
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