Software problems 61
Errors are displayed in the error log
Action: Follow the information provided in the error log, and then refer to the operating system
documentation.
Problems occur after the installation of a service pack
Action: Follow the instructions for updating the operating system ("Operating system updates" on page
61).
NetWare attempts to load MEGA4 XX.HAM or 120PCI.HAM during installation,
and a RILOE II board is installed
Action: No action is required. This occurrence does not impact the installation of NetWare.
During installation of Sun Solaris, the system locks up or a panic error occurs
Action: Disable ACPI support in Sun Solaris. Refer to the Sun website (http://www.sun.com
) for
documentation on how to disable ACPI.
Operating system issues with Intel® dual-core processors (Hyper-Threading
enabled)
Some versions of Microsoft® Windows® and distributions of Linux may hang during OS installation, fail
to complete OS installation, or fail to boot after installation on servers with either three or four Intel® dual-
core processors installed.
Action:
Microsoft® Windows Server™ 2003-based media
• System may hang during installation or during boot. Windows Server™ 2003 SP1 Slipstream does
not exhibit this issue.
• If SP1 Slipstream media is not available, the base media installation can be performed using one of
the following methods:
o Install the OS with only one or two processor(s)
o Disable Hyper-Threading in RBSU, then apply SP1 before adding the additional processor(s) and
re-enabling Hyper-Threading
Linux distributions
• Additional information and the appropriate solutions for the Linux distributions (if any) can be found
at the HP website (http://h18004.www1.hp.com/products/servers/linux/processor-notes.html
).
Operating system updates
Use care when applying operating system updates (Service Packs, hotfixes, and patches). Before
updating the operating system, read the release notes for each update. If you do not require specific fixes
from the update, it is recommended that you do not apply the updates. Some updates overwrite files
specific to HP.
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