Error messages 167
5.
Replace the processor board, if applicable.
6. Replace the system board.
IMPORTANT: If replacing the system board or clearing NVRAM, you must re-enter the server
serial number through RBSU ("Re-entering the serial number and product ID" on page 71).
Memory-related port 85 codes
Memory-related port 85 codes display in the format 4xh.
IMPORTANT: Reboot the server after completing each numbered step. If the error condition
continues, proceed with the next step.
To troubleshoot memory-related error codes:
1. Check the memory LEDs for any identified errors or failed DIMMs, and take corrective action.
2. Bring the server to base configuration by removing all components that are not required by the
server to complete POST. This process can include removing all:
o Expansion boards
o Processors, except the processor installed in socket 1
IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server
does not function properly.
o PPMs, except the PPM installed in slot 1
o DIMMs, except the first bank
o Hard drives
o Peripheral devices
3. Reseat the remaining memory boards, rebooting after each installation to isolate any failed memory
boards, if applicable.
4. Replace the DIMMs with a remaining bank of memory.
5. Replace the memory board, if applicable.
6. Replace the system board.
IMPORTANT: If replacing the system board or clearing NVRAM, you must re-enter the server
serial number through RBSU ("Re-entering the serial number and product ID" on page 71).
Expansion board-related port 85 codes
Expansion board-related port 85 codes display in the format 6xh.
IMPORTANT: Reboot the server after completing each numbered step. If the error condition
continues, proceed with the next step.
To troubleshoot expansion board-related error codes:
1. Reseat all expansion boards.
2. Bring the server to base configuration by removing all components that are not required by the
server to complete POST. This process can include removing all:
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