HP Stream 11 User Manual

NOTE: To start diagnostics on a convertible computer, your computer must be in notebook mode, and you
must use the attached keyboard.
NOTE: If you need to stop a diagnostic test, press esc.
Starting HP PC Hardware Diagnostics UEFI
To start HP PC Hardware Diagnostics UEFI, follow these steps:
1. Turn on or restart the computer, and quickly press esc.
2. Press f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB ash drive
NOTE: To download the HP PC Hardware Diagnostics UEFI tool to a USB ash drive, see
Downloading the latest HP PC Hardware Diagnostics UEFI version on page 52.
b. Hard drive
c. BIOS
3. When the diagnostic tool opens, select a language, select the type of diagnostic test you want to run,
and then follow the on-screen instructions.
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive can be useful in the following situations:
● HP PC Hardware Diagnostics UEFI is not included in the preinstall image.
● HP PC Hardware Diagnostics UEFI is not included in the HP Tool partition.
● The hard drive is damaged.
NOTE: The HP PC Hardware Diagnostics UEFI download instructions are provided in English only, and you
must use a Windows computer to download and create the HP UEFI support environment because only .exe
les are provided.
Downloading the latest HP PC Hardware Diagnostics UEFI version
To download the latest HP PC Hardware Diagnostics UEFI version to a USB ash drive:
1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed.
2. Select Download HP Diagnostics UEFI, and then select Run.
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products
only)
NOTE: For some products, it may be necessary to download the software to a USB ash drive by using the
product name or number.
To download HP PC Hardware Diagnostics UEFI by product name or number (select products only) to a USB
ash drive:
52 Chapter 7 Using HP PC Hardware Diagnostics

HP Stream 11 Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Blue
Country of origin	China
Internal memory	4 GB
Memory clock speed	1600 MHz
Memory form factor	On-board
Internal memory type	DDR3L-SDRAM
Memory layout (slots x size)	1 x 4 GB
Storage media	Flash
Optical drive type	No
Card reader integrated	Yes
Total storage capacity	32 GB
Compatible memory cards	SD
Display surface	Matt
Display diagonal	11.6 \
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics
On-board graphics card base frequency	311 MHz
On-board graphics card dynamic frequency (max)	792 MHz
Number of built-in speakers	2
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	4.0
Charging port type	DC-in jack
USB 2.0 ports quantity	1
VGA (D-Sub) ports quantity	0
Battery capacity	37 Wh
Number of battery cells	3
Pointing device	Touchpad
Operating shock	40 G
Operating altitude	0 - 3050 m
Non-operating shock	240 G
Operating vibration	1.043 G
Non-operating altitude	0 - 4570 m
Non-operating vibration	3.5 G
Storage temperature (T-T)	-15 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Sustainability certificates	EPEAT Silver, ENERGY STAR
Cable lock slot type	Kensington
AC adapter power	45 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
Stepping	C0
Tjunction	100 °C
Processor cache	1 MB
Processor model	N2840
System bus rate	- GT/s
Processor family	Intel® Celeron®
Processor series	Intel Celeron Processor N2000 Series for Mobile
Processor socket	BGA 1170
Processor codename	Bay Trail
Processor frequency	2.16 GHz
Processor cache type	L2
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor boost frequency	2.58 GHz
Processor operating modes	32-bit, 64-bit
PCI Express configurations	1x4
Thermal Design Power (TDP)	7.5 W
Scenario Design Power (SDP)	4.5 W
Maximum number of PCI Express lanes	4
Operating system installed	Windows 8.1
Operating system architecture	64-bit
Processor code	SR1YJ
Processor ARK ID	82103
Processor package size	25 x 27 mm
Intel Secure Key Technology version	1.00

Weight and Dimensions

Depth	205.7 mm
Width	300 mm
Height	19.7 mm
Weight	1270 g