HP Stream 11 User Manual

5 Removal and replacement procedures for
authorized service provider parts
IMPORTANT: Components described in this chapter should only be accessed by an authorized service
provider. Accessing these parts can damage the computer or void the warranty.
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Component replacement procedures
There are as many as 50 screws that must be removed, replaced, and/or loosened when servicing the
computer. Make special note of each screw size and location during removal and replacement.
Preparation for disassembly
See Removal and replacement procedures preliminary requirements on page 17 for initial safety procedures.
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer
Keyboard/top cover
In this section, the rst table provides the main spare part number for the keyboards. The second table
provides the country codes.
Table
5-1 Keyboard/top cover and Rubber Foot Kit descriptions and part numbers
Description Spare part number
Keyboard/top cover
● For use in royal blue models L44441-xx1
● For use in diamond white models L44642-xx1
● For use in rose pink models L45168-xx1
Rubber Foot Kit
● For use in royal blue models L44455-001
● For use in diamond white models L44456-001
● For use in rose pink models L44457-001
22 Chapter 5 Removal and replacement procedures for authorized service provider parts

HP Stream 11 Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Blue
Country of origin	China
Internal memory	4 GB
Memory clock speed	1600 MHz
Memory form factor	On-board
Internal memory type	DDR3L-SDRAM
Memory layout (slots x size)	1 x 4 GB
Storage media	Flash
Optical drive type	No
Card reader integrated	Yes
Total storage capacity	32 GB
Compatible memory cards	SD
Display surface	Matt
Display diagonal	11.6 \
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics
On-board graphics card base frequency	311 MHz
On-board graphics card dynamic frequency (max)	792 MHz
Number of built-in speakers	2
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	4.0
Charging port type	DC-in jack
USB 2.0 ports quantity	1
VGA (D-Sub) ports quantity	0
Battery capacity	37 Wh
Number of battery cells	3
Pointing device	Touchpad
Operating shock	40 G
Operating altitude	0 - 3050 m
Non-operating shock	240 G
Operating vibration	1.043 G
Non-operating altitude	0 - 4570 m
Non-operating vibration	3.5 G
Storage temperature (T-T)	-15 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Sustainability certificates	EPEAT Silver, ENERGY STAR
Cable lock slot type	Kensington
AC adapter power	45 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
Stepping	C0
Tjunction	100 °C
Processor cache	1 MB
Processor model	N2840
System bus rate	- GT/s
Processor family	Intel® Celeron®
Processor series	Intel Celeron Processor N2000 Series for Mobile
Processor socket	BGA 1170
Processor codename	Bay Trail
Processor frequency	2.16 GHz
Processor cache type	L2
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor boost frequency	2.58 GHz
Processor operating modes	32-bit, 64-bit
PCI Express configurations	1x4
Thermal Design Power (TDP)	7.5 W
Scenario Design Power (SDP)	4.5 W
Maximum number of PCI Express lanes	4
Operating system installed	Windows 8.1
Operating system architecture	64-bit
Processor code	SR1YJ
Processor ARK ID	82103
Processor package size	25 x 27 mm
Intel Secure Key Technology version	1.00

Weight and Dimensions

Depth	205.7 mm
Width	300 mm
Height	19.7 mm
Weight	1270 g