Set up and Installation
Related Topics
HP Data Vault User's Guide
 Health Indicator Codes
 Health Light is Red
 Hubs and Network Health Light
 Light-bar is Pulsating Aqua White
 Light-bar is Red
 Network Connection Light Blinking
 Network Connection Light off
 Power Indicator is Off
INSTALL THE SOFTWARE
Update Your Firewall's Trusted Program List
The Software Installation Disc installs several programs that enable your computer to
communicate with the HP Data Vault over your network. Software firewalls installed on your
computer can block this communication and prevent the computer from locating the HP Data
Vault on your network.
Note
If Media Collector is not collecting music, photos, or videos and you use a third party firewall, add
a firewall exception for port 21 TCP/outbound within the local subnet. Consult your software's
documentation for details on how to do this.
In this article...
Set Your Firewall or Anti-Virus Programs to Automatically "Learn" New Programs
Manually Add Programs to Your Firewall or Anti-Virus Program's Trusted List
Set Your Firewall or Anti-Virus Programs to Automatically
"Learn" New Programs
It is recommended that you set your firewall and anti-virus programs to "Learn" new programs
before installing the HP Data Vault software. After the HP Data Vault software is installed, the
firewall should prompt you to allow the installed programs to communicate with the server.
Allow the following HP Data Vault programs to communicate through your firewall or anti-virus
program:
C:\Program Files\Windows Home Server\
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