The actual commands that were executed can be found in other logs that are available to 3PAR Support
personnel.
3PAR SP command logging includes the following:
• Commands that were executed using SPMAINT are logged in SPMNTLOG, which is available as a
unique file in STaTS, as a log file in SPLOR, and in the files folder on the SP.
• Commands that were initiated from the SP GUI (SPOCC) are logged in SPOCCMNTLOG. This log is
available as part of SPLOR and in the files folder on the SP.
SPLOR
A SPLOR gathers files to help diagnose SP issues. You can run a SPLOR from SPOCC.
Running a SPLOR from SPOCC
Procedure
1. Enter the IP address of the SP in a web browser.
2. Enter the credentials for the 3parcust user, then press ENTER.
3. In the left navigation pane, click Support.
4. Under Service Processor, click Launch SPLOR. A new window appears.
5. To view the SPLOR results, click View SPLOR Contents in the new window.
Using a SPLOR
A SPLOR provides the information for troubleshooting an SP. The following table provides a list of file
names that you may see in the SPLOR and a description of each.
Table 2: SPLOR file names and description
File name Description
Dial-numbers
Connection Portal modem number
dmesg
Boot messages
dserrors
ST Process errors
dumplist
Sptransfer, SPup2date, stAnalyze, stBackDoor,
stGrpNot
etc_filelist
STlogger, stMonitor, stNotify
etc_hosts
SP hosts file
etc_httpd_conf_httpd
Apache web server configuration file
etc_network
Network configuration information
Table Continued
Troubleshooting 65
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