HPE 3PAR StoreServ

Overview
The SP is available in both physical and virtual versions for the SP 4.4.0 release. The SP is designed to
provide remote error detection and reporting and to support diagnostic and maintenance activities
involving the storage systems. The SP is composed of a Linux operating system and the SP software,
and it exists as a single undivided entity.
The physical SP is a hardware device mounted in the system’s rack. If the customer chooses a physical
SP, each storage system installed at the operating site includes a physical SP installed in the same
cabinet as the system’s controller nodes. A physical SP uses two physical network connections; one
(eth0) requires a connection from the customer network in order to communicate with the storage system.
The other (eth1) is for maintenance purposes only and is not connected to the customer network.
NOTE:
Eth0 and eth1 are logical port numbers. Physical port numbers may vary by SP model.
The virtual SP (VSP) is provided in an Open Virtual Format (OVF) format. The VSP is tested and
supported on the VMware vSphere hypervisor (based on the ESXi 4.0 server and supported on VMware
ESX and ESXi 4.1 and later clients). It is also tested and supported on the Microsoft Hyper-V Server 2008
R2 and later hypervisor. The VSP has no physical connections. It runs on a customer-owned and
customer-defined server and communicates with 3PAR storage system over its own Ethernet
connections.
For information about how to use the VSP, see Virtual Service Processor on page 60. The VSP is
supported only for the HPE 3PAR StoreServ 7000 and 8000 Storage systems.
Customer Responsibilities
The customer must provide any hardware required to host the SP OS when deploying a VSP. For
scheduled service calls, the customer shall make the VSP available to Hewlett Packard Enterprise for
remedial activities at the agreed-upon time. The customer is responsible for maintaining the appropriate
HPE 3PAR Remote Support Technology with a secure connection to Hewlett Packard Enterprise and any
passwords required to access the local network and VSP. The customer is responsible for providing all
necessary resources in accordance with the HPE 3PAR Service Processor release notes in order to
enable the delivery of the service and options. For more information on requirements, specifications, and
exclusions, contact a local Hewlett Packard Enterprise representative.
NOTE:
To navigate to the Release Notes on the Hewlett Packard Enterprise Support Center website, select
Products and Solutions > 3PAR StoreServ Storage and then select Information Type > Getting
Started.
Service Processor Connectivity Overview
The data collected by the SP is used to maintain, troubleshoot, and upgrade the SP and the 3PAR
StoreServ Storage system. Only one storage system can be attached to an SP. Depending on the SP’s
connection mode, the SP communicates either with an HPE 3PAR Connection Portal or with the HPE
3PAR Collector Server.
NOTE: Beginning with SP-4.4.0 MU1, during system setup the SP can be set up in Secure Network Mode
only.
During system setup, the SP can be set up in either Secure Network mode (recommended) or SP mode.
In Secure Network mode, the SP communicates with the 3PAR Collector Server using HPE 3PAR Secure
Overview 9