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HPE ProLiant DL385 Gen10 Service Manual

HPE ProLiant DL385 Gen10
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HPE ProLiant DL385 Gen10 Server Maintenance
and Service Guide
Part Number: 880927-003
Published: January 2020
Edition: 3
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems.
Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.

Table of Contents

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HPE ProLiant DL385 Gen10 Specifications

General IconGeneral
ProcessorAMD EPYC 7000 series
Maximum Processors2
Memory Slots32 DIMM slots
Expansion SlotsUp to 8 PCIe 3.0 slots
Form Factor2U Rack
ManagementHPE iLO 5
Storage12 LFF
RAID SupportSmart Array S100i SR Gen10
Power Supply500W
Operating System SupportMicrosoft Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, VMware
MemoryUp to 4.0 TB (32 x 128 GB DDR4 at 2666 MT/s)

Summary

Illustrated Parts Catalog

Mechanical Components

Lists and illustrates physical parts like baffles, cages, bezels, and rail kits.

System Components

Details internal components such as DIMMs, processors, heatsinks, and power supplies.

Drive Spare Parts

Provides a comprehensive catalog of SAS/SATA and NVMe SSD drive options with part numbers.

Cable Spare Parts

Lists various cables for internal and external connectivity, including SAS, USB, and power cables.

Removal and Replacement Procedures

Safety, Warnings, and Preparation

Covers essential safety precautions, ESD prevention, and system preparation before servicing.

Basic Server Handling

Outlines procedures for powering down the server and managing its position in the rack.

Processor and Heatsink Replacement

Step-by-step instructions for safely removing and installing processors and their associated heatsinks.

System Board and Battery Replacement

Detailed guide for replacing the system board and the CMOS battery.

Troubleshooting and Diagnostics

Troubleshooting Resources

Lists available guides and resources for resolving common server issues and error messages.

Diagnostic Tools Overview

Introduces tools like UEFI System Utilities and Intelligent Provisioning for system configuration and diagnostics.

Component Identification

Visual guides and explanations for identifying server components and understanding front/rear panel LEDs.

Cabling and Specifications

Storage Cabling Diagrams

Illustrates various cable routing configurations for SAS/SATA and NVMe drive options.

Environmental and Mechanical Specifications

Details the server's operating environmental conditions and physical dimensions.

Power Supply Specifications

Lists the electrical characteristics and power ratings for various server power supply options.

Support and Documentation

HPE Websites and Product Information

Provides links to HPE general, product, and support websites for further information.

HPE Support and Resources

Information on accessing Hewlett Packard Enterprise support, software updates, and warranty details.

Acronyms and Abbreviations

A glossary of technical terms and abbreviations used throughout the manual.

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