20
A 10/100/1000Base-T GE copper port fails to
come up
Symptom
A 10/100/1000Base-T GE copper port fails to come up.
Troubleshooting flowchart
Figure 6 Troubleshooting a link up failure on a copper port
Solution
To resolve the problem:
1. Verify that the speed and duplex mode of the local port match the speed and duplex mode of
the peer port:
a. Execute the display interface brief command to examine whether the speed and duplex
mode of the port match the speed and duplex mode of the peer port.
b. If they do not match, use the speed command and the duplex command to set the rate and
duplex mode for the port.
2. Replace the network cable with a new one to verify that the network cable is in good condition.
3. Replace the local port with a new one to verify that the local port is operating correctly.
4. Replace the peer port with a new one to verify that the peer port is operating correctly.
5. If the problem persists, contact Hewlett Packard Enterprise Support.
Speed/duplex match
on local and peer port?
No
Yes
No
Yes
No
Yes
Yes
No
No
Yes
Yes
No
No Yes
Yes
No
Contact the support
A copper port failed to come up
End
Replace peer port Resolved?
Network cable correct?
Local port
operating correctly?
Replace local port
Replace network
cable
Configure matching
speed/duplex
Resolved?
Resolved?
Resolved?
Peer port
operating correctly?