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Contacting technical support

If you cannot resolve a problem after using the troubleshooting procedures in this document, contact

Hewlett Packard Enterprise Support. When you contact an authorized Hewlett Packard Enterprise

support representative, be prepared to provide the following information:

• Information described in "General guidelines."

• Produ

ct serial numbers.

• Technical support registration numbers (if applicable).

This information will help the support engineer assist you as quickly as possible.

The following is the contact of Hewlett Packard Enterprise Support for networking products:

www.hpe.com/support/hpesc

Troubleshooting hardware

This section provides troubleshooting information for common hardware problems.

NOTE:

This section describes how to troubleshoot unexpected switch reboot, power supply failure, and

fixed fan failure. To troubleshoot ports, see "Troubleshooting ports."

Unexpected switch reboot

Symptom

The switch reboots unexpectedly when it is operating.

Questions and Answers:

Need help?

Do you have a question about the HPE FlexNetwork 5130 Series and is the answer not in the manual?

HPE FlexNetwork 5130 Series Specifications

General