HPE FlexNetwork 5130 Series User Manual

5
Troubleshooting flowchart
Figure 1 Troubleshooting an unexpected switch reboot
Solution
To resolve the problem:
1. Verify that you can access the CLI after the switch reboots.
{ If you can access the CLI, execute the display diagnostic-information command to
collect diagnostic messages.
{ If you cannot access the CLI, go to step 2.
2. Verify that the system software image on the switch is correct.
Log in to the switch through the console port and restart the switch. If the system reports that a
CRC error has occurred or that no system software image is available, reload the system
software image. The system software image is automatically set to the current system software
image during the Boot ROM image running process.
3. If the problem persists, contact Hewlett Packard Enterprise Support.
The switch reboots unexpectedly
Can the CLI be
accessed?
Collect diagnostic
messages
Reload the system
software image
Yes
No
Problem resolved?
End
Yes No
Yes
No
Is the system software
image correct?
Contact the
support

HPE FlexNetwork 5130 Series Specifications

General

Category	Network Switch
Ports	24 or 48 10/100/1000 ports
Uplink Ports	4 x SFP+ ports
Routing Protocol	Static routing, RIP, OSPF, BGP
PoE	Available on some models (PoE+)
Input Voltage	100-240 VAC
Operating Temperature	0°C to 45°C
Management	Web, CLI, SNMP
Jumbo Frame Support	Yes
VLANs	4094
Operating Humidity	5% to 95% (noncondensing)