eSpace IAD
Troubleshooting
3 Common Troubleshooting Methods
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
CLI Mode
Step 1 Run the network-auto-check on to enable the automatic check function.
The command is as follows:
TERMINAL(config)#network-auto-check on
If the IP address of the SIP server or MGC server, and the IP address of the device to be checked are
not set, the IAD does not check the connection automatically.
If the SIP server's or MGC server's IP address is set but the device's IP is not set, the IAD
automatically check the connection with the first set SIP server or MGC server.
Step 2 Run the network-auto-check ipaddressip-address to set the IP address of a device to be
checked.
The command is as follows:
TERMINAL(config)#network-auto-check ipaddress 192.163.1.8
Step 3 Run the write command to save the settings.
The command is:
TERMINAL(config)#write
Step 4 Run the display network-auto-check command to check the configuration.
The command is as follows:
TERMINAL(config)#display network-auto-check
----------------------------------------
server ipaddress:192.163.1.8
network-auto-check:on
----------------------------------------
Step 5 Query the network status according to the alarm information. For details, see Processing IAD
Alarms.
The information is as follows:
IAD2000(config)#display alarm history alarmid 0x06010007
Command:
display alarm history alarmid 0x06010007
ALARM 38 FAULT WARNING 0x06010007 COMMUNICATION 2010-12-09 10:02:38
ALARM NAME : Network-autocheck fault
PARAMETERS : netcheck-ip : 192.163.1.8
DESCRIPTION : Network-autocheck fault //Fault indicates network abnormality
CAUSE : Request timed out.
ADVICE : Request timed out.
--- END
The information indicates that the connection between the standby SIP server and the IAD is
restored.
Step 6 Rectify the network fault. For details, see the IAD Troubleshooting Guide.
Query the alarm information again. The information is as follows:
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