Alarm ID Alarm
Name
Alarm
Severity
Possible Cause Troubleshooting Suggestion
2063 Cabinet
Overtem
perature
Minor Cause ID = 1
● The inverter is installed
in a place with poor
ventilation.
● The ambient
temperature exceeds the
upper threshold.
● The inverter is not
working properly.
● Check the ventilation and
ambient temperature at the
inverter installation position.
● If the ventilation is poor or
the ambient temperature
exceeds the upper threshold,
improve the ventilation and
heat dissipation.
● If the ventilation and
ambient temperature both
meet requirements, contact
your dealer or Huawei
technical support.
2064 Device
Fault
Major Cause ID = 1–12
An unrecoverable fault has
occurred on a circuit inside
the inverter.
Turn o the AC output switch
and DC input switch, and then
turn them on after 5 minutes. If
the fault persists, contact your
dealer or Huawei technical
support.
2065 Upgrade
Failed or
Version
Mismatch
Minor Cause ID = 1, 2 and 4
The upgrade ends
abnormally.
NOTE
Upgrade the inverter again if
it is stuck in initialization
state without generating any
alarms and cannot be
restored to the normal state
during the upgrade when the
PV inputs are disconnected
and reconnected next time.
1. Upgrade again.
2. If the upgrade fails several
times, contact your dealer or
Huawei technical support.
2066 License
Expired
Warning Cause ID = 1
● The privilege certicate
has entered the grace
period.
● The privilege feature
will be invalid soon.
1. Apply for a new certicate.
2. Load the new certicate.
61440 Faulty
Monitori
ng Unit
Minor Cause ID = 1
● The ash memory is
insucient.
● The ash memory has
bad sectors.
Turn o the AC output switch
and DC input switch, and then
turn them on after 5 minutes. If
the fault persists, replace the
monitoring board or contact
your dealer Huawei technical
support.
SUN2000-(3KTL-10KTL)-M0
User Manual 7 Maintenance
Issue 06 (2020-10-23) Copyright © Huawei Technologies Co., Ltd. 76