Troubleshoot Common Problems
144 810470 Operator Manual Powermax65/85/105 SYNC
0-98-1
Yellow
An RF communication failure 
occurred between the 
cartridge and the torch.
This fault code does not stop the system from 
operating. Hypertherm recommends that you do 
the following.
When this fault occurs, the Hypertherm 
cartridge is not sending data to the system, so 
the system cannot collect data about the 
cartridge. The problem can be with the 
Hypertherm cartridge or with the SmartSYNC 
torch.
You can continue to cut or gouge, but you must 
set the output current (A) and the operating 
mode manually.
Cartridge:
• Make sure that the Hypertherm cartridge is 
installed correctly.
• Make sure that the 
green ring inside the 
cartridge is not broken.
• Install a new 
Hypertherm cartridge.
Torch:
• If a new Hypertherm 
cartridge does not remove the fault 
condition, a component in the SmartSYNC 
torch has possible damage. A qualified 
service technician must examine the torch. 
Speak to your distributor or authorized 
repair facility.
0-98-2
Flashes 
yellow
A communication failure 
occurred between the torch 
and the plasma power supply.
This fault code does not stop the system from 
operating. Hypertherm recommends that you do 
the following.
When this fault occurs, the SmartSYNC torch is 
not sending data to the plasma power supply, so 
the system cannot collect data about the 
Hypertherm cartridge. The problem can be with 
the torch or with the plasma power supply. A 
qualified service technician must identify the 
source of the fault and repair the component 
that is damaged. Speak to your distributor or 
authorized repair facility.
You can continue to cut or gouge, but you must 
set the output current (A) and the operating 
mode manually. 
Fault 
code
Fault 
icon
Fault
LEDs Description Solutions