Table 2-1 (Page 3 of 25). POST and Diagnostics and Utilities Index
for Symptoms, Messages, Error Codes, or Beeps
Symptoms, Messages, Error
Codes, or Beeps
Action/FRU
CD-ROM drive does not load or
eject when the system is
powered on, the LED light is off,
and the eject button is pressed
and held.
“Factory-Installed Drive Devices” on
page 2-46.
CD-ROM drive system connection/cable
CD-ROM drive
Power supply
CD-ROM drive does not read
data files and no error codes or
messages are displayed.
Cannot read from Drive E.
Retry loading CD message is
displayed with disc loaded in
CD-ROM drive.
Mwave/Sound adapter card
works properly.
“Diagnostics for Factory-Installed Drive
Devices Not Supported by the Diagnostics
and Utilities CD” on page 2-49.
Check with a known good disc and correct
level of software.
CD-ROM drive
CD-ROM drive does not play an
audio disc. Mwave/Sound
adapter card works properly.
CD-ROM drive reads data files.
“Diagnostics for Factory-Installed Drive
Devices Not Supported by the Diagnostics
and Utilities CD” on page 2-49.
Audio cable on CD-ROM drive is not
connected to sound adapter card. If music
can be heard through headphones plugged
into the sound adapter card jack, replace
the CD-ROM drive.
Clock Stopped.
Real-time clock has stopped
working.
RTC Battery
System Board
CMOS Clock Test Failed
Time and Date Settings for
CMOS and DOS do not Match.
RTC Battery
System Board
Communication problem.
Modem function does not work
properly.
“28.8 Kbps DSVD Factory-Installed Modem
Adapter” on page 2-62.
Mwave connection/jumpers
Mwave Wake Up on Ring jumper
connection/cable
Mwave card
Riser Card
System Board
2-12
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