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412 Service Guide

Table of Contents

Default Chapter3
- Table of Contents3
- Rack Safety Instructions11
Safety Notices11
- Electrical Safety12
- Laser Safety Information13
  - Laser Compliance13
Data Integrity and Verification15
About this Book17
- Iso 900017
- Online Publications17
- Related Publications17
- Trademarks17
Chapter 1. Reference Information19
- Overview19
- Data Flow22
- Powering the System on and off23
- Console Strategy24
- Power-On Self-Test24
- POST Indicators24
- POST Keys25
  - Key25
  - Key26
- System Locations27
- System Memory41
  - Riser Card Memory Placement Rules41
- I/O Drawer Features42
- Physical Location Codes46
  - Location Code Format46
  - Multiple FRU Callout Instructions47
- AIX Location Codes48
  - AIX and Physical Location Code Reference Tables49
- Cabling the CEC Drawer, Primary I/O Drawer, and Secondary I/O Drawer(S)64
- System Cable Diagrams73
- Specifications77
- Power Cables82
- Service Inspection Guide83
Chapter 2. Diagnostics Overview85
- Maintenance Analysis Procedures (Maps)85
- Checkpoints86
- FRU Isolation87
- Electronic Service Agent for the Eserver Pseries and RS/600087
- Using the Service Processor and Electronic Service Agent Features87
  - Service Processor87
  - Electronic Service Agent88
Chapter 3. Maintenance Analysis Procedures (Maps)89
- Entry MAP89
- Quick Entry MAP90
  - Quick Entry MAP Table of Contents90
- MAP 1020: Problem Determination96
- MAP 1520: Power101
- Map 1521: Cannot Power on the Primary I/O Drawer, Operator Panel Does Not Show OK Prompt103
- Map 1522: Cannot Power on the CEC Drawer110
- Map 1523: Cannot Power on the Secondary I/O Drawer, Operator Panel Power Present LED Does Not Come on116
- Map 1524: the SPCN Error Codes Table Directed You here and the Error Code Is 1011 1C0X124
- MAP 1540: Minimum Configuration128
Chapter 4. Checkpoints153
- IPL Flow153
- Service Processor Checkpoints156
- Firmware Checkpoints162
- Boot Problems and Concerns173
Chapter 5. Error Code to FRU Index177
- Four-Character Checkpoints177
- Replacing the Primary Drawer Operator Panel177
- Replacing the Network Adapter177
- Analyzing SPCN Errors on Secondary Drawers178
- Isolating the I/O Drawer Failure178
- Determining Location Code178
- Checkpoint and Error Code Index179
- Performing Slow Boot180
- Confirming Initial Error Code180
- Memory-Related Error Codes181
- Operator Panel Error Codes182
- SPCN Error Codes183
- Firmware/Post Error Codes212
- Service Processor Error Codes227
- System Firmware Update Messages355
- Common Firmware Error Codes356
- Scan Log Dump Progress Codes364
- Problem Determination-Generated Error Codes365
Chapter 6. Loading the System Diagnostics in Service Mode367
- Default Boot List and Service Mode Bootlist368
Chapter 7. Using the Capacity Upgrade on Demand Feature369
- System Processors369
- Process Flow for Capacity Upgrade on Demand370
- Installing a System with Capacity Upgrade on Demand371
- Enabling Additional Capacity Upgrade on Demand Processors374
  - Determining Processor Configuration374
  - Adding Processor Capacity375
Chapter 8. Using the Service Processor377
- Service Processor Menus378
- General User Menu379
- Privileged User Menus379
- Call-Out (Call-Home)412
  - Console Mirroring413
- Service Processor Error Log414
- LCD Progress Indicator Log415
- Service Processor Operational Phases416
Chapter 9 . Using System Management Services431
Chapter 10. Removal and Replacement Procedures431
- Handling Static-Sensitive Devices432
- Powering off and Powering on the System433
- Hot-Pluggable Frus434
  - PCI Adapters435
- Replacement436
- Hot-Pluggable PCI Adapter437
- Replacing a Hot-Pluggable PCI Adapter438
- Installing a Hot-Pluggable PCI Adapter440
- PCI Hot-Plug Manager Access441
  - Accessing Hot-Plug Management Functions441
  - PCI Hot-Plug Manager Menu442
- Memory Riser Cards and Memory Modules444
  - Removal444
  - Replacement444
- CEC Regulator Card447
  - Removal447
  - Replacement447
- Processor Card448
  - Removal448
  - Replacement450
- CEC Fans452
  - Removal452
  - Replacement453
- CEC Power Supplies454
  - Removal454
  - Replacement454
- CEC RIO Bus Adapter455
  - Removal455
  - Replacement457
- CEC Backplane458
  - Removal458
  - Replacement460
- I/O Drawer Backplane Assembly460
  - Removal460
  - Replacement462
- I/O Drawer RIO Bus Adapter463
  - Removal463
  - Replacement464
- I/O Drawer Power Distribution Board465
  - Removal465
  - Replacement466
- I/O Drawer Power Supplies and Power Supply Fan Assemblies466
  - Removal468
  - Replacement469
- Power Supply Test Switch Procedure470
- Internal Disk Drives471
  - Removal471
  - Replacement472
- Fan Controller Card474
  - Removal474
  - Replacement474
- CD-ROM Drive475
  - Removal475
  - Replacement476
- Tape Drive477
  - Removal477
  - Replacement477
- Diskette Drive478
  - Removal478
  - Replacement478
- Operator Panel479
- Removal479
- Replacement480
  - Rear Service Position481
- Front Service Position482
  - Battery483
- Replacement484
Chapter 11. Parts Information485
- CEC Drawer Card Assembly486
- CEC Drawer Backplane488
- CEC Drawer Power Supplies490
- CEC Drawer Fan Assemblies492
Appendix A. Environmental Notices509
- Environmental Design513
- Acoustical Noise Emissions514
Appendix B. Notices515
- Battery Return Program516
Appendix C. Service Processor Setup and Test517
- Testing the Setup518
Appendix D. Using the Chcod Command521
Appendix E. Verifying Capacity Upgrade on Demand Processors523
- Testing the System in the Capacity Upgrade on Demand Environment524
Appendix F. Modem Configurations527
- Configuration File Selection528
- Modem Configuration Sample Files535
Appendix G. Rack Drawer Rail Instructions553
- Drawer Rail Assembly and Installation554
- Cable Routing555
  - Index559

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