Step 1020-1
The following steps analyze a failure to load the diagnostic programs.
Note: Be prepared to answer questions regarding the operator panel display and perform certain actions
based on displayed POST indicators.
1. Power off the system. Refer to “Powering Off the System” on page 415.
2. Select slow boot mode (select disable fast boot) on the System Power Control menu from the service
processor main menu.
3. Power on the system. Refer to “Powering On the System” on page 415
4. Insert the diagnostic CD-ROM into the CD-ROM drive.
5. When the keyboard indicator is displayed (the word Keyboard), press the 5 key on the system console.
6. Enter a password, if requested.
7. Wait until the diagnostics are loaded or the system appears to stop.
8. Find your symptom in the following table, then follow the instructions given in the Action column.
Symptom Action
The system stopped and a code is displayed on the
operator panel.
Go to the “Entry MAP” on page 71.
The system stops with a prompt to enter a password. Enter the password. You are not allowed to continue until
a correct password has been entered. When you have
entered a valid password go to the beginning of this table
and wait for one of the other conditions to occur.
The diagnostic operating instructions are displayed. Go to ″MAP 0020: Problem Determination Procedure″ in
the RS/6000 and Eserver pSeries Diagnostic
Information for Multiple Bus Systems.
The primary I/O drawer power on/off LED does not come
on or does not stay on or you have a power problem.
Go to “MAP 1520: Power” on page 83.
The system login prompt is displayed. You may not have pressed the correct key or you may
not have pressed the key soon enough when you were to
trying to indicate a service mode IPL of the diagnostic
programs. If this is the case, start over at the beginning of
this step.
Note: Perform the system shutdown procedure before
turning off the system.
If you are sure you pressed the correct key in a timely
manner, go to “Step 1020-2” on page 81.
The system does not respond when the password is
entered.
Go to “Step 1020-2” on page 81.
The system stopped. A POST indicator is displayed on
the system console and an eight-digit error code is not
displayed.
If the POST indicator represents:
1. Memory, go to “MAP 1540: Minimum Configuration”
on page 110.
2. Keyboard
a. Replace the keyboard.
b. Go to “MAP 1540: Minimum Configuration” on
page 110.
3.
Network, go to “MAP 1540: Minimum Configuration”
on page 110.
4. SCSI, go to “MAP 1540: Minimum Configuration” on
page 110.
5. Speaker, “MAP 1540: Minimum Configuration” on
page 110.
Chapter 3. Maintenance Analysis Procedures 79
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