IBM System x3500

Viewing the BMC log from the diagnostic programs
The BMC log contains the same information, whether it is viewed from the
Configuration/Setup Utility program or from the diagnostic programs.
For information about using the diagnostic programs, see “Running the diagnostic
programs” on page 138.
To view the BMC log, complete the following steps:
1. If the server is running, turn off the server and all attached devices.
2. Turn on all attached devices; then, turn on the server.
3. When the prompt F1 for Configuration/Setup appears, press F1.
4. When the Configuration/Setup Utility menu appears, select Start Options.
5. From the Start Options menu, select Startup Sequence Options.
6. Note the device that is selected as the first startup device. Later, you must
restore this setting.
7. Select DVD-ROM as the first startup device.
8. Press Esc two times to return to the Configuration/Setup Utility menu.
9. Insert the IBM Enhanced Diagnostics CD in the CD drive.
10. Select Save & Exit Setup and follow the prompts. The diagnostics will load.
11. From the top of the screen, select Hardware Info.
12. From the list, select BMC Log.
POST error codes
The following table describes the POST error codes and suggested actions to
correct the detected problems.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3500 Type 7977,” on page 41 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
062 Three consecutive boot failures using the
default configuration.
1. Flash the system firmware to the latest level (see
“Updating the firmware” on page 13).
2. (Trained service technician only) Replace the
system board.
101 Tick timer internal interrupt, internal timer
channel 2.
(Trained service technician only) Replace the system
board.
102 Internal timer channel 2 test failure (Trained service technician only) Replace the system
board.
102 IBM System x3500 Type 7977: Problem Determination and Service Guide