IBM System x3500

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3500 Type 7977,” on page 41 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
166-342-000 System management BIST indicates failed
tests.
1. Disconnect all server and device power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
2. Reseat the Remote Supervisor Adapter II
SlimLine.
3. Replace the Remote Supervisor Adapter II
SlimLine.
166-400-000 ISMP Self Test Result failed tests: xxx
where xxx=flash, ROM, or RAM.
1. Disconnect all server and device power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
2. Update the BMC firmware (see “Updating the
firmware” on page 13).
3. (Trained service technician only) Replace the
system board.
166-400-100 DMC Self Test Result failed tests: xxx where
xxx=flash, ROM, or RAM.
1. Disconnect all server and device power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
2. Update the BIOS code, BMC, service processor,
and diagnostics firmware (see “Updating the
firmware” on page 13).
180-197-000 SCSI ASPI driver not installed.
1. Remove the RAID adapter, if one is installed, and
run the test again.
2. Reseat the SAS hard disk drive backplane
cables.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. SAS hard disk drive backplane
b. (Trained service technician only) System
board
180-198-000 Test aborted. Check other errors in summary log for more details
180-358-000 Ethernet failure.
1. Enable Ethernet in the Configuration/Setup Utility
program.
2. Update the Ethernet firmware.
3. (Trained service technician only) Replace the
system board
180-361-003 Failed fan LED test.
1. Reseat the fan.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Fan
b. (Trained service technician only) System
board
146 IBM System x3500 Type 7977: Problem Determination and Service Guide