Chapter 4
Solving computer problems
Hints and tips ............................ 112
Using a docking station ..................... 114
Using the USB connector ................... 114
Using the DVD-ROM drive ................... 115
Using a PC Card ........................ 115
Using a second CardBus card ................. 116
Using a microphone ....................... 116
Troubleshooting guide . . . . . . . . . . . . . . . . . . . . . . . 117
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . 118
Error codes or messages ................... 119
No error codes or messages ................. 125
Input problems . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Suspend or hibernation problems ............... 127
LCD problems . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Indicator problems . . . . . . . . . . . . . . . . . . . . . . . . 132
Battery problems . . . . . . . . . . . . . . . . . . . . . . . . 132
A hard-disk-drive problem ................... 133
CD-ROM drive problems .................... 134
DVD drive problems ...................... 135
Infrared communication problems ............... 137
Audio or telephony problems ................. 138
A universal serial bus (USB) problem ............ 139
PC Card or PCI modem problems .............. 139
Other PC Card problems .................... 141
Docking station or port replicator problems ......... 143
A printer problem ........................ 147
External monitor problems ................... 147
A television problem ...................... 151
Other option problems ..................... 152
Software problems . . . . . . . . . . . . . . . . . . . . . . . 153
Other problems . . . . . . . . . . . . . . . . . . . . . . . . . 153
Testing your computer ....................... 155
Copyright IBM Corp. 1999 111
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