Troubleshooting guide
Error codes or messages
Note: In the charts,
x
can be any character.
Message Cause and action
I9990301
I9990302
I9990305
(Incorrect connection of
the hard disk drive might
cause these error codes
to appear.)
Your computer can't find the startup drive. Do the following:
1. Power off the computer.
2. Press and hold F1; then power on the computer to start Easy-Setup. Hold
F1 until the Easy-Setup menu appears.
3. Select the Start up icon.
4. Select the Power-on icon. If you are unable to set the startup sequence,
have the computer serviced.
5. Check the devices in the startup sequence box. Is the default drive listed in
the startup sequence box?
Yes Exit this window, and power off the computer.
No Select the Reset icon.
6. Is an operating system installed?
Yes Go to step 8.
No Install the operating system in your computer.
7. After you install the operating system, power off the computer.
8. Power on the computer.
If the same message appears, have the computer serviced.
I99
xxxxx
(except the above
I999030x errors)
Have the computer serviced.
111
(docking station error)
If you are using a port replicator or a docking station, disconnect it; then
reconnect it.
If you still have a problem, refer to the manual shipped with your port replicator
or docking station.
Chapter 4. Solving computer problems 119
To Next Page
Loading...
Need help?
General
