IBM ThinkPad 600X - Getting service

Getting service
Getting service
Purchasing an IBM PC hardware product entitles you to receive
support and services during the limited warranty period. If you
need additional support and services, many extended solutions that
address most needs are available for purchase.
About your warranty
During the warranty period, you might be responsible for repair
costs if the product damage was due to misuse, accident,
modification, unsuitable physical or operating environment, or
improper maintenance.
For full information on the product warranty Appendix B.
You will need to know the following information when requesting
repair service:
 Identification number of your computer
 Options installed in your system
Note: Use the recording sheet on page 40.
 Error message or problem
Note: Error messages can help identify which service action is
required and help the service representative provide
quick and efficient service.
Use the recording sheet on page 41.
Help at the ThinkPad Web site
You can get support and information at the ThinkPad Web site.
http://www.ibm.com/support/
IBM may make improvements or changes to these Web sites at
any time without any notice.
38 IBM ThinkPad 600X User's Reference