Getting service
Problem recording sheet
Computer information:
Machine type:_________
Serial number:_________
Date of purchase:___/___/___
Type of problem:
Ø Continuous problem Ø Intermittent problem
Error code:
The operating system and its version number, if available:
Ø Windows 98 Version______
Ø Windows 95 Version______
Ø Windows NT Version______
Application programs running at the time of the problem:
Problem symptom:
Describe the problem specifically:
Can the problem be reproduced?
Ø Yes Ø No
If yes, describe how it can be reproduced:
Chapter 1. Getting familiar with your computer 41
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