Parent topic: Operating procedures
Removing a data cartridge from a drive in the library
This section describes how to remove a data cartridge from an LTO Ultrium or 3592 tape
drive in the TS3500 Tape Library.
About this task
Note: If you encounter a stuck tape cartridge (that is, a cartridge that will not unload after
receiving an Unload command from the host), follow this procedure. If after completing
these steps the cartridge still does not unload, contact your IBM Service Representative.
In a rare situation, you may need to remove a cartridge directly from a drive in the TS3500
Tape Library (that is, without transferring it to an I/O station). To remove a cartridge
directly from a drive, perform the following procedure:
Procedure
1. From the library's Activity screen, press the PAUSE key. The library displays the
message If you open the door the library will go Not Ready and any remaining
jobs in the work queue may fail. Press ENTER to continue.
2. Press ENTER. The message PAUSE in Progress displays. The library parks the
cartridge accessor in the base frame and displays the message The library is now
paused. Normal operations will resume in 30 seconds.
3. Within 30 seconds, unlock and open the front door on any frame. If you do not open
the door within 30 seconds, the Activity screen redisplays and library operations
resume.
CAUTION:
Only remove cartridges from a frame whose front door is open. Do not
add or remove cartridges from an adjacent frame.
4. Locate the drive that contains the cartridge that you want to unload and perform the
following procedure:
• For the Ultrium tape drive :
a. Press and release the unload button (1 in Figure 1).
b. Wait for the cartridge to rewind and eject.
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