Indu-Sol PROFview XL - Maintenance and Customer Service; Maintenance; Customer Service; Shipping

7 Maintenance and Customer Service User Manual PROFview XL
7 Maintenance and Customer Service
7.1 Maintenance
The PROFview XL is maintenance-free. Any repairs must always be entrusted to the manufacturer.
7.2 Customer service
7.2.1 Shipping
If you send the PROFview XL for repair, use only the original packaging or equivalent packaging. Please give
a brief error description and your telephone number in case we have any questions.
7.2.2 Support
If you have any technical questions, please specify the serial number of your device, its firmware and hard-
ware configuration version and the version of the PBT application software. Please either send your ques-
tions either to your supplier or contact the PROFview XL manufacturer hotline.
Manufacturer: IIndu-Sol GmbH
Blumenstraße
3
Ger
many 04626 Schmölln
Tel. +49 34491 5818 - 0
Fax +49 34491 5818 - 99
Web: www.indu-sol.com
E-Mail: info@indu-sol.com
7.2.3 Warranty and limitation of liability
We will assume a warranty of 12 months for the PROFview XL, which will commence from the date of deliv-
ery. Any repairs required during this time which fall under the manufacturer's obligation to give a warranty will
be performed free of charge. Any damage resulting from improper use of the device or from exceeding the
specified technical parameters are not covered by the manufacturer's obligation to give a warranty.
Indu-Sol GmbH will only be liable for consequential damage resulting from the use of the product in case of
wilful intent or gross negligence.
The General Terms and Conditions of Indu-Sol GmbH are to apply.
34 PROFview XL