Ingenico iPP350 - Page 3

Payment Terminals | Page 3 of 54
6.7 iWL250G ...............................................................................................................................................................................................28
6.7.1 Base Station .........................................................................................................................................................................28
6.7.2 SIM Card ..............................................................................................................................................................................28
6.8 iPP350 ................................................................................................................................................................................................... 29
6.8.1 Security ................................................................................................................................................................................29
6.8.2 Download USB Drivers ..........................................................................................................................................................29
6.8.3 MagicBox ............................................................................................................................................................................. 29
7. Network Connections ...................................................................................................................................................................................30
7.1 By Terminal Type ..................................................................................................................................................................................30
7.2 Access Point Name (APN) in GPRS Terminals .........................................................................................................................................31
7.3 Static IP Addresses in Ethernet Terminals ............................................................................................................................................. 31
7.4 ECR IP Address and Ports ......................................................................................................................................................................31
7.5 Wi-Fi for Standalone Terminals ............................................................................................................................................................. 32
7.5.1 Move/3 50 0 ..................................................................................................................................................................................... 32
7.5. 2 iSMP4 ................................................................................................................................................................................... 32
8. Merchant Card ................................................................................................................................................................................................ 33
9. Receipt Paper Rolls ......................................................................................................................................................................................... 33
9.1 Ordering Receipt Rolls ......................................................................................................................................................................... 33
9.1.1 Subscription Service for Receipt Rolls ................................................................................................................................. 33
9.2 Inserting a Receipt Roll into the Payment Terminal ..............................................................................................................................34
10. Reconciliation ................................................................................................................................................................................................35
10.1 Manual Reconciliation ........................................................................................................................................................................... 35
10.2 Automatic Reconciliation ...................................................................................................................................................................... 35
10.3 Copy of Last Reconciliation Report ....................................................................................................................................................... 35
11. Reports ...........................................................................................................................................................................................................36
11.1 Transaction List ..................................................................................................................................................................................... 36
11.2 X-Total .................................................................................................................................................................................................. 37
11.3 Z-Tota l ..................................................................................................................................................................................................38
11.4 Copy of Last Z-Total .............................................................................................................................................................................. 38
11.5 Operator X-Total ...................................................................................................................................................................................39
11.6 Operator Z-Total .................................................................................................................................................................................. 40
12. Operators ..................................................................................................................................................................................................... 41
12.1 Create a New Operator .........................................................................................................................................................................41
12.2 Delete Operator ....................................................................................................................................................................................42
12.3 Print Operator List ................................................................................................................................................................................43
12.4 Use Operator ID ....................................................................................................................................................................................43
13. Multiterminal ............................................................................................................................................................................................... 44
13.1 Multiple Merchants .............................................................................................................................................................................. 44
14. Administrative Tasks .....................................................................................................................................................................................45
14.1 Update Terminal Card Agreements .......................................................................................................................................................45
14.2 Download Card Agreements .................................................................................................................................................................45
14.3 Print Card Agreements .........................................................................................................................................................................45
14.4 Update Software .................................................................................................................................................................................. 46
14.5 IdentifyDierentTerminalParameters ................................................................................................................................................ 46
14.6 Update Terminal Parameters / Network Settings ................................................................................................................................ 46
15. Troubleshooting............................................................................................................................................................................................ 47
16. Back-up ......................................................................................................................................................................................................... 49
16.1 ElectronicOineTransaction(EOT) ................................................................................................................................................... 49
16.1.1 Print EOT ..............................................................................................................................................................................50
16.1.2 Submit EOT ........................................................................................................................................................................... 50
17. Servicing ........................................................................................................................................................................................................51
17.1 Swap Service .........................................................................................................................................................................................51
17.2 Terminations ........................................................................................................................................................................................ 51
18. Security .......................................................................................................................................................................................................... 52
18.1 PCI PTS Compliance .............................................................................................................................................................................. 52
18.2 Guidance for PIN Entry ......................................................................................................................................................................... 52
18.3 Periodical Inspection of Terminals ....................................................................................................................................................... 52
18.3.1 Prevention of Skimming ....................................................................................................................................................... 52
19. Cleaning .......................................................................................................................................................................................................... 53
19.1 Coronavirus Outbreak Advice ............................................................................................................................................................... 53
20. Customer Service Contacts ............................................................................................................................................................................ 53