Ingenico iPP350 - Back-Up; Electronic Offline Transaction (EOT)

Payment Terminals | Page 49 of 54
16. Back-up
16.1 ElectronicOineTransaction(EOT)
If errors occur in the communication between the terminal and Nets, an elec-
tronic backup solution can be used for BankAxept cards. The terminal prints a
receipt with a signature line.
The procedure for an EOT backup solution is as follows:
1. Ask the customer to sign the receipt.
2. Check the customer’s identity.
3. Add the security code from the bank card to the receipt – both letters
and numbers (e.g. ABCD 123).
4. For purchases with a value of more than NOK 1,500, call Nets’ Customer
Service to authorise the amount (refer to Section 20).
5. Note the Authorisation Number in the Merchant eld of the receipt.
The merchant must keep the receipt with the customer’s signature and be
able to produce it when required.
The amount is transferred to Nets automatically when the terminal is up and
running again. Do not provide cashback when the backup solution is used.
******************************
Signature-based payment
MUST BE COMPLETED
******************************
Nets Norway AS
H. Martinsensvei
NO-0978 OSLO
Bax: 1234567-123456
BankAxept 12345678910-3
Expiry: 11/2023
AID: D5780000221010
Service code: 601
05/07/2020 10:14
Sequence no: 901469
Resp.: Y3
Not connected to network
AUTHORISED WITH
SIGNATURE
Amount = 1.00
Bank card
verication code:
---------------------------
Signature:
******************************
CARD CHARGED
******************************
----------- Tear here ------------
Nets Norway AS
H. Martinsensvei
NO-0978 OSLO
Bax: 10139902-125442
BankAxept ******05040-3
AID: D5780000221010
05/07/2020 10:14
Sequence no: 901469
Resp.: Y3
Amount = 1.00
AUTHORISED WITH
SIGNATURE
Backup solution receipt: